Skip to main content
Owner Information

A walkthrough of the second step to onboarding a merchant account, inputting owner information. All required fields are clarified.

Updated over 2 months ago

Step 2 - Owners, Control Prongs, and/or Primary Contacts

This page will have you fill out information about the decision makers of your company, depending on it's business structure.


Expand any of the sections below for a more detailed explanation of the particular field.

Are there any owners of the company with a 25% or greater ultimate beneficial ownership stake?

A Yes or No question asking whether any owner holds a 25% or greater ownership interest in the business. If Yes is selected, new fields will appear asking for owner specific information.

Owner's Title:

The company position title of the owner. Options include: CEO, CFO, COO, President, Secretary, Treasurer, and Vice President.

Owner's Name:

The full name of the owner. First, middle initial (if applicable), and last name.

Owner's Ownership Percentage:

The percentage of ownership that the owner holds in the business.

Owner's SSN:

The Social Security Number of the first owner (used for identification and verification).

Owner's Date of Birth:

The birth date of the owner.

Owner's Home Address:

The home address of the owner; country, street address, street address 2, city, state, and postal code.

Owner's Phone Number and Email Address:

Contact information for the owner.

Is this person a control prong?

A Yes or No question asking whether the owner has material financial control over the business (e.g., decision-making power or influence).

Are there any other owners with 25% or more ownership?

A Yes or No question asking if there are additional owners with 25% or greater ownership stake. If answered Yes, more fields will appear asking for up to a max total of four owner's information.

Does anyone other than an owner listed above control the business operations (Control Prong)?

A Yes or No question asking whether anyone not listed as an owner has material control over the business. If yes, additional fields will ask for Control Prong's information.

Primary Contact's Title, Name, Phone Number, and Email:

Contact information for the primary contact individual for the merchant.

Would you like someone other than the primary contact to be the recipient of PCI communications?

A yes/no question asking if another individual should receive Payment Card Industry-related communications. These communications typically include updates, compliance requirements, security alerts, and other relevant details to the protection of payment card data.

Examples:

Security Standards and Updates: Information on changes or updates to the PCI DSS, which outlines security measures to protect payment card data.

Compliance Deadlines: Notifications regarding deadlines for compliance with PCI DSS or annual self-assessment questionnaires.

Security Alerts: Important alerts about potential security threats, vulnerabilities, or breaches involving payment card data.

Audit and Reporting: Communications about audits, security assessments, or vulnerability scans required for PCI compliance.

Certification and Reporting: Instructions or reminders for businesses to submit their PCI compliance certification or reporting documentation.

General PCI Compliance Guidance: Tips, best practices, or recommendations for maintaining PCI compliance and securing payment card data.

If "yes" a new field asking for PCI Contact Email will appear.


Next Step - Banking Information

When you finish inputting the above fields, click Next. If the required fields are satisfied, you will be taken to the next page.

Do you need further assistance? Try reaching out to our support team by clicking the chat bubble on the bottom right of your screen β†’

Did this answer your question?