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Descriptions, pros, and cons of the various support options for Prahsys, from AI chatbots and online articles to contacting a live agent.

Updated over 2 weeks ago

How to get support

There are several avenues for getting help with Prahsys, and there is always someone available for a human conversation. If you need help from a real person, simply call: 1 (833) 222-6834

Our various methods of support include:

  1. Support Documentation (like this one!)

    1. Step-by-step guides

    2. Kept up to date with new features added regularly

    3. Always available at https://help.prahsys.com

  2. AI Chatbot

    1. Trained by our support documentation

    2. Trained by our support agent history

    3. Available by clicking our logo in the bottom right

  3. Human Online Chat

    1. US based local agents

    2. Available during business hours (6am - 6pm CST)

    3. This option is always provided during chatbot conversations

  4. Support Tickets

    1. Available anytime/outside of business hours

    2. Response from a real person within 24 hours

    3. Use chatbot or email [email protected]

With so many options for support, help is always just a click away. Start by visiting our Help Center to use any of our support options above.

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