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This article provides the starting place when onboarding with Prahsys payment systems. Support options are listed and we get you logged in.

Updated over 3 weeks ago

Getting Started with Prahsys

In the pages ahead, you’ll complete your payment processing onboarding and pick up some easy back-office skills along the way. But first, let’s go over the various ways you can reach out to our support team whenever you need a hand!


How to get support

There are several avenues for getting help with Prahsys, and there is always someone available for a human conversation. If you need help from a real person, simply call: 1 (833) 222-6834

Our various methods of support include:

  1. Support Documentation (like this one!)

    1. Step-by-step guides

    2. Kept up to date with new features added regularly

    3. Always available at help.prahsys.com

  2. AI Chatbot

    1. Trained by our support documentation

    2. Trained by our support agent history

    3. Answers always immediately available

  3. Human Online Chat

    1. US based local agents

    2. Available during business hours

    3. This option is always provided during chatbot conversations

  4. Support Tickets

    1. Available anytime/outside of business hours

    2. Response from a real person within 24 hours

    3. Use chatbot or email support@prahsys.com


Creating a Merchant Account - The Prahsys Process

At Prahsys, we take onboarding our partners seriously, just like any trusted payment processor. To get started, there’s a straightforward four-part process.

  1. First, we’ll need some details about your business or corporation—just the essentials to get to know you.

  2. Next, we’ll ask for information about the owner or key decision-makers, tailored to how your business is set up.

  3. The third step is simple: just provide your basic banking details.

  4. Finally, we’ll wrap up with a few questions about your typical payment processing needs, so we can better understand what to expect.

That’s it—four steps to get you up and running!


Starting the Application

Start by logging in and clicking "Claim Pre-Generated Application." The application process can be paused at any time, if you need to resume a session, simply select the "Continue Application" option.

For a detailed walkthrough of the first onboarding page, click the button below!

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