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Prahsys Merchant Dashboard Overview

A guided tour of the Prahsys Merchant Dashboard — what you see when you first log in, how the navigation is organized, and where to find every major feature.

Video Tutorial

Video Transcript

Hello, and welcome to Prahsys. In this video, I'm going to walk you through the entire Prahsys Merchant Dashboard from top to bottom. Everything you need to know to start taking payments, managing your team, and getting support. We're looking at the Dashboard right now. This is the first thing you see when you log in. It's your payment analytics hub for the selected time period. And right now, it's showing this week, with no activity yet because we're starting fresh. On the left side, you have your full navigation. At the top, under Platform, you've got Dashboard, Team, and Settings. Under Merchant, you've got Payments, Customers, Disputes, and PCI Compliance. And at the bottom, Support Links, Support Center, Feature Requests, and Report a Bug. We'll come back to all of these.


Understanding the Dashboard

The Prahsys Merchant Dashboard is your central hub for managing payments, viewing analytics, and accessing all the tools your office needs. Here's how the left navigation is organized:

Platform

  • Dashboard — Payment analytics for the selected time period

  • Team — Add and manage user accounts for your office

  • Settings — Configure payment methods, receipts, and business details

Merchant

  • Payments — Full searchable list of every transaction

  • Customers — Customer profiles and payment history

  • Disputes — Manage any disputed transactions

  • PCI Compliance — Annual payment security compliance tools

Support

  • Support Center — Links directly to help.prahsys.com

  • Feature Request — Submit ideas for new features

  • Report a Bug — Report any issues you encounter

The main dashboard area displays payment analytics for your selected time period. Six summary cards across the top show your revenue breakdown, and full transaction detail lists appear below them. Everything updates dynamically based on the date range you select.


Need Help? Contact Prahsys Support at [email protected] or call 1 (833) 222-6834.

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