Account & Support
Manage your team, settings and PCI compliance, and get help from Prahsys through chat, phone or FAQs. For Prahsys Payments and PrognosiX AI, plus resources for channel partners.
7 articles
- How to Manage Your Team in Prahsys Merchant DashboardVideo tutorial: find a team member, invite a new user, manage pending invites, and remove a user from the Team tab, with quick steps and a full transcript.
- How to Manage Your Settings in Prahsys Merchant DashboardVideo tutorial: turn payment methods on or off, set up receipt emails, and keep your practice's details and contacts up to date on the Settings page, with quick steps and…
- How to Complete Your Annual PCI Compliance Attestation in Prahsys DashboardThis guide walks dental office staff through completing the annual PCI DSS compliance attestation required for Prahsys payment processing, including the self-assessment questionnaire and certificate of compliance.
- Merchant FAQsThe Prahsys Merchant Support FAQ covers setup, payments, fees, security, and integrations to help merchants process transactions.
- How to Get Support from PrahsysLearn all the ways to get help with Prahsys — the Support Center knowledge base, built-in AI chat, live US-based agents, and direct phone support.
- How To Update Merchant InformationGuide for channel partners to request merchant info updates (email, address, owner, etc.) through Prahsys Support backend changes.
- How to Use Prahsys SupportFor Prahsys Channel Partners wanting to get priority support directly from Prahsys.