Learn how to use the Settings page: turn payment methods on or off, set up receipt emails, and keep your practice's details and contacts up to date.
What This Video Covers
Turning payment methods on or off — Choose whether your practice takes Cash, Check, and ACH payments, and what changes when one is off. Learn more →
Setting up receipt emails — Get a copy of the receipt emailed to your office after each payment, and choose where it goes.
Updating your practice details — Edit your Doing Business As name, addresses, phone number, and website, and choose your primary contact.
Cash Discount Program — Also on the Settings page, and covered in its own guide. Learn more →
Support — Message our team from the chat bubble in your dashboard. Learn more →
Video Transcript
Video Transcript
Welcome to Prahsys Tutorials. In this tutorial, you'll learn how to use the Settings page: turn payment methods on or off, set up receipt emails, and keep your practice's details up to date. Settings keeps your payment options and your practice's details in one place. To get there, click Settings in the sidebar.
Under Payment and Receipts, choose the payment methods your practice takes: Cash Payments, Check Payments, and ACH Payments. Each switch saves as soon as you click it, and its badge shows Enabled or Disabled. Switching off the methods you don't take keeps things simple for your team. They're no longer offered when you take a payment, and they're left out of the Payments Overview and your reports.
Under Receipts, turn on Receive Payment Receipts to email your office a copy of the receipt after each payment you take in the dashboard. Copies go to the Receipt Email address. Type an address and click Save, or leave it blank to use your primary contact's email.
On the right is the Cash Discount Program. Signing up for it is covered in its own tutorial.
Below, Details shows your practice's information. Some of it, such as the Legal Entity Name and Tax ID, is set during onboarding and can't be changed here. You can edit your Doing Business As name, the name your practice goes by. Further down, keep your Business Address, Mailing Address, Phone Number, and Website up to date. After you change a field, a Save Changes button appears. Be sure to click it, because your changes aren't saved until you do. At the bottom, Primary Contact is your practice's main point of contact for your account. Click the card to choose someone from your team. Channel Partner Contact shows the contact at your channel partner.
That's how to manage your settings in Prahsys. If you have questions, click the chat bubble in the bottom corner, then Send us a message. Our support team is happy to help. Thanks for watching Prahsys Tutorials.
Quick Steps
Click Settings in the sidebar. Learn more →
Turn payment methods on or off
Under Payment & Receipts, find Payment Methods.
Switch Cash Payments, Check Payments, or ACH Payments on or off. Each switch saves as soon as you click it, and its badge shows Enabled or Disabled.
When a method is off:
It's no longer offered when you take a payment on the New Payment page. Learn more →
Its card and list are hidden from the Payments Overview. If all three are off, Total Revenue is hidden too. Learn more →
It's left out of reports from Generate Report. Learn more →
Set up receipt emails
Under Receipts, turn on Receive Payment Receipts. After each payment you take in the dashboard, a copy of the receipt is emailed to your office.
In Receipt Email, type the address the copies should go to, then click Save.
Or leave Receipt Email blank to send copies to your primary contact's email.
Tip: This is your office's own copy. To send a receipt to a patient, see How to Send and Print Receipts.
Update your practice details
Scroll to Details.
Edit any of these fields:
Doing Business As (DBA) — The name your practice goes by.
Business Address and Mailing Address — Start typing a street address to pick from suggestions.
Phone Number
Website
Click Save Changes. The button appears once you change a field, and nothing is saved until you click it.
Fields such as Legal Entity Name, Tax ID, Organization ID, and Application Level are set during onboarding and can't be changed here. To update them, contact Prahsys Support.
At the bottom of the page:
Primary Contact — Your practice's main point of contact for your account. Click the card, choose someone from your team, and click Select User. Their email also receives receipt copies when Receipt Email is blank.
Channel Partner Contact — The contact at your channel partner. It can't be changed here.
Need Help? Contact Prahsys Support at [email protected] or call 1 (833) 222-6834.
