Taking Payments
Step-by-step guides for processing payments, managing transaction details, handling refunds, and sending receipts in the Prahsys Merchant Dashboard.
5 articles
How to Process a Refund in Prahsys Merchant DashboardLearn how to process partial and full refunds in Prahsys, select a terminal, handle payments without a physical card, and read the updated payment status after a refund.
How to Process a New Payment in Prahsys Merchant DashboardStep-by-step guide to creating a payment in Prahsys — covering all four payment methods: terminal, manual card entry, cash, and check.
How to View and Manage Payment Details in Prahsys Merchant DashboardLearn how to read the Payment Details page in Prahsys — including transaction history, payment information, and how to link a customer to a payment.
How to Send and Print Receipts in Prahsys Merchant DashboardLearn how to email, download, and print payment receipts from the Prahsys Merchant Dashboard, including how customer emails are auto-filled.
How to Use Payment Audits in Prahsys Merchant DashboardLearn how to view automatic activity logs and add internal notes to payments in Prahsys — useful for tracking refund reasons, patient context, and team communication.