Taking Payments
Step-by-step guides for processing payments, managing transaction details, handling refunds, and sending receipts in the Prahsys Merchant Dashboard.
5 articles
- How to Process a Refund in Prahsys Merchant DashboardLearn how to process partial and full refunds in Prahsys, select a terminal, handle payments without a physical card, and read the updated payment status after a refund.
- How to Capture a Payment in Prahsys Merchant DashboardVideo tutorial: start a new payment, choose the right payment method (terminal, card, cash, check, or ACH), and complete the payment, with quick steps and a full transcript.
- How to View Payment Details in Prahsys Merchant DashboardVideo tutorial: open a payment, read its details, and add a customer to it, with quick steps and a full transcript.
- How to Send and Print Receipts in Prahsys Merchant DashboardLearn how to email, download, and print payment receipts from the Prahsys Merchant Dashboard, including how customer emails are auto-filled.
- How to Use Payment Audits in Prahsys Merchant DashboardLearn how to view automatic activity logs and add internal notes to payments in Prahsys — useful for tracking refund reasons, patient context, and team communication.