Welcome to Prahsys Tutorials. In this tutorial, you'll learn how to view a payment's details: open a payment, read its details, and add a customer to it.

To find a payment, click Payments in the sidebar. Payments lists every payment in the period the date switcher shows. To find one, use the search bar. Pick what to search by, such as the amount, description, or customer name, then type. Click a payment to open it. You can also open one from the lists on the Payments Overview.

At the top are the amount, the payment's status, and its description. Next to them are Print Receipt, Send Receipt, and Refund. Refund only appears while there's money left to refund. Payment Information lists the payment ID, your merchant ID, the date of the payment, and when it was last updated. On the right, Transactions lists every charge and refund on this payment, newest first. Each one shows its type, whether it succeeded, the amount, the terminal, and its settlement status. Customer shows who paid: their name, email, phone number, and date of birth. To change these details, click Update Customer. Further down, Billing Information shows the card or bank account used, and Payment Audits keeps a history of changes and your team's notes.

If a payment has no customer yet, you can add one. Click Add Customer. Enter the customer's email, and click Search. If they're already one of your customers, their details are filled in and saved to the payment. If not, fill in their first and last name, phone number, and date of birth, then click Add Customer. That's how to view a payment's details in Prahsys. If you have questions, click the chat bubble in the bottom corner, then Send us a message. Our support team is happy to help. Thanks for watching Prahsys Tutorials.